- All orders are shipped from San Juan, PR.
- All orders can be shipped USPS, Flat Rate, Priority Mail and Island Wide Express.
- Shipping & handling charges are non-refundable.
- We reserve the right to contact you if the box or shipping rate you chose is not correct and hold the shipment until shipment fee has been received.
- Large and/or heavy objects require a special handling. For these special packages we will notify you if any extra shipping charges are required.
- Free Shipping is offered with a purchase of $108 and more. This does not include Magnetic mattresses or cushions due to the weight and the box size. The Free Shipping option will appear automatically during checkout, even if you have ordered USPS items that exceed weight and/or dimensions. It does not apply to shipments to Alaska, Hawaii, Guam, the U.S. Virgin Islands, or International shipments.
- Adding zipcodes last 4 digits or Canada and Interational orders may prompt the Calculate shipping notice. We will search for the cheapest and safest way to get your package. You will receive a Paypal Invoice requesting payment for shipping charge. Prompt payment is appreciated. Please Note: A non- refundable $5.00 charge is deducted from the payment if you decide to cancel the order due to the shipping charges.
- We naturally cannot control the United States Postal Service, or any other shipping service provider that may be utilized, but we help our customers wherever we possibly can. We provide customers with tracking numbers, and offer insured shipping services, which protects the customer in case of a lost or damaged parcel. Parcels cannot be claimed as lost when a parcel has been marked as delivered by the shipping carrier, and no legal recourse remains at such time. All shipping questions, inquiries, complaints, and damage claims must be filed with the appropriate shipping service provider.